Coronavirus (COVID-19) Preparedness Information Learn More
Our practices is committed to providing the highest quality care and ensuring the safety of our patients, employees, providers, volunteers and visitors. We are continuing to monitor the evolving situation with the coronavirus (COVID-19) and are taking the necessary steps to ensure we are fully prepared to care for patients, in accordance with guidance from the Centers for Disease Control and Prevention (CDC) and in partnership with our local and state health departments.
Below are a number of resources to help educate you and your family on COVID-19. For more information on the virus, please contact the health department.
Our practice is taking every precaution to keep our patients and staff safe, and prevent the spread of COVID-19 in our facilities. For this reason, we are following the CDC recommendation and state mandate that anyone who enters our facility must wear a face mask at all times.
Patients are encouraged to bring their own mask from home to help conserve hospital supplies for patients and staff.
Why wear a mask? Recent studies show that universal masking, in addition to practicing social distancing and proper hand hygiene, can help prevent the spread of infectious diseases like COVID-19, especially in individuals who may not know they are ill. And until there is a vaccine, these measures are our best line of defense in protecting not only you, but also our healthcare workers and community members.
Please be smart and do your part. Wear a mask! We all have a responsibility to protect one another against the spread of COVID-19 and make our communities healthier.
Learn more about the many ways we are working to ensure your safety while you are in our care.
Swain Family Care Launches Telemedicine Services
Swain Family Care announced today that it has added telemedicine to its family medicine offerings at Swain Family Care in Bryson City. The announcement comes on the heels of the Trump administration’s unprecedented expansion of telehealth services
“We are pleased to offer convenient telemedicine solutions to help connect patients and providers, and ensure the continued delivery of high quality care,” shared Dedra Vinson, Market Director. “As the situation with COVID-19 continues to evolve, telehealth capabilities enable our clinical team to practice social distancing to further reduce the spread of illness while still meeting our patients’ health needs. We look forward to the many ways this new offering will further advance our mission of Making Communities Healthier.”
For patients who meet certain clinical criteria, Swain Family Care is offering two types of telehealth visits: telephonic and televideo. A telephonic visit is simply a patient phone call with a provider, and a televideo visit is a virtual, face-to-face visit with a provider using a video conferencing service. Virtual visits may not be available in all cases and will be evaluated based on a patient’s specific clinical needs.
Patients can request a telehealth visit by calling their provider’s office, just as they would for an in-person visit. The provider will determine if a telehealth visit is appropriate based on the patient’s health condition. If the virtual visit is deemed clinically appropriate, the patient will be given an appointment time and instructions for the best way to connect given the available platforms. Then, instead of coming to the office, he or she would call back at the scheduled time and be “checked in” by a nurse or office manager, and then transferred to the provider for the call or two-way video.
A few restrictions on telephonic visits may apply, including that they cannot be utilized to treat patients for a condition that the patient has been seen for in the previous seven days, and they cannot be used to treat a condition that the patient is already coming in for within the next 24 hours.
Patients who are concerned they may be experiencing symptoms of COVID-19 are encouraged to consider telemedicine appointments to help further reduce the spread of respiratory illness. Leveraging telemedicine also conserves personal protective equipment (PPE) and other clinical resources that are needed when treating a patient with suspected COVID-19 in the clinic or hospital setting.
For more information or to schedule an appointment, dial 828.448.4205.
Handwashing is one of the best ways to protect yourself and your family from getting sick. Learn when and how you should wash your hands to stay healthy.
You can help yourself and your loved ones stay healthy by washing your hands often, especially during these key times when you are likely to get and spread germs:
Washing your hands is easy, and it’s one of the most effective ways to prevent the spread of germs. Clean hands can stop germs from spreading from one person to another and throughout an entire community—from your home and workplace to childcare facilities and hospitals.
Follow these five steps every time.
You can use an alcohol-based hand sanitizer that contains at least 60% alcohol if soap and water are not available.
Washing hands with soap and water is the best way to get rid of germs in most situations. If soap and water are not readily available, you can use an alcohol-based hand sanitizer that contains at least 60% alcohol. You can tell if the sanitizer contains at least 60% alcohol by looking at the product label.
Sanitizers can quickly reduce the number of germs on hands in many situations. However,
Caution! Swallowing alcohol-based hand sanitizers can cause alcohol poisoning if more than a couple of mouthfuls are swallowed. Keep it out of reach of young children and supervise their use. Learn more here.
For more information, visit the CDC website.